Privacy Policy

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Privacy Policy for So Sticky

Effective Date: [1st January 2024]

1. Introduction

So Sticky ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

a. Personal Information:

• Contact Information: Name, email address, phone number.
• Billing Information: Billing address, payment details.
• Account Information: Username, password.

b. Order Information:

• Product details, order history, transaction details.

c. Technical Information:

• IP address, browser type, device information, operating system.

d. Marketing and Communication Data:

• Preferences for receiving marketing communications.

e. User-Generated Content:

• Reviews, comments, and other content you submit.

1. How We Use Your Information

a. Transactional Purposes:

• To process and fulfill your orders.
• To manage your account.

b. Communication:

• To respond to your inquiries and provide customer support.
• To send transaction-related emails.

c. Marketing:

• To send promotional emails and newsletters (with your consent).
• To provide targeted marketing based on your preferences.

d. Improving Our Services:

• To analyze and enhance our website, products, and services.
• To monitor and analyze usage patterns.

e. Legal Obligations:

• To comply with legal obligations.

1. Disclosure of Your Information

a. Third-Party Service Providers:

• We may share your information with third-party service providers to facilitate our services.

b. Legal Compliance:

• We may disclose your information to comply with legal obligations or respond to lawful requests.

c. Business Transactions:

• In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

1. Your Choices and Rights

a. Opt-Out:

• You can opt-out of receiving marketing communications at any time.

b. Access and Correction:

• You can access and update your personal information in your account settings.

c. Data Portability:

• You can request a copy of your data in a structured, machine-readable format.

d. Deletion:

• You can request the deletion of your personal information.

1. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. The revised policy will be effective from the date posted.

1. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [customerservice@sosticky.co.uk.

By using our website and services, you agree to the terms outlined in this Privacy Policy.